Frequently Asked Questions

Below you'll find answers to the questions we get asked the most about our services.

Connection
Do I have to create a FoxxTrading account ?

You don’t need to create an account on FoxxTrading by filling in a form with your name, email and password. To use our services, simply connect your MetaMask, Trustwallet, SafePal or other wallet.


How do I connect my wallet ?

To connect your wallet, click on the « Connect your wallet » button in the site header and select the blockchain of your choice. Then click on the WalletConnect button. In the popup window, select your wallet and confirm by signing the connection request.

In most cases, whether you’re connecting via laptop or mobile, we invite you to click on « Browser wallet » so that WalletConnect automatically detects the default wallet used by your device.

Depending on your wallet, you may be prompted to add the selected blockchain or switch blockchains.

Once connected, you’ll be able to make deposits, withdrawals, view the results of your investment, participate in the affiliate program, etc…


How do I disconnect my wallet ?

To disconnect your wallet, click on your avatar in the site header, then on the « Logout » link in the drop-down menu.

Please note that most wallets cannot be disconnected via a decentralized application. If you wish to completely disconnect your wallet from Foxx Trading, you must do so manually.

This is usually done by deleting your browser or application cache. On the other hand, some wallets have a disconnection function. This is the case of MetaMask or SafePal, for example.


Which wallets do we recommend ?

WalletConnect integration on FoxxTrading allows you to connect to over 170 wallets, on desktop, laptop, tablet, mobile and QR Code.

However, we recommend that you use the MetaMask browser extension and/or the SafePal mobile application.

Trading
How our decentralized trading pool works ?

Our decentralized trading pool is made up of several smart-contracts called « Trading Wallets », secured by multisig wallets and smart-contracts called « Treasurer » and « Guardian ».

FoxxTrading’s team of traders operates from the « Trading Wallets » on the crypto-assets markets, with several strategies and several platforms. Pool returns correspond to the average returns of each trading wallet, in proportion to the amounts allocated to each wallet.


What are the risks associated with crypto-trading ?

The risks of capital loss are mainly those associated with the crypto-currency industry and high-yield trading. We therefore invite you to invest only the amounts you don’t need on a day-to-day basis.

FoxxTrading’s strategy is to optimize the risk/reward ratio, to keep risk to a minimum, while offering high returns. Here’s a non-exhaustive list of the measures we take to keep risk to a minimum:

  • Thanks to our trading pool, we diversify risk across several accounts. This allows us to limit losses in the event of negative returns from one strategy;
  • Most of our traders use strategies that do not involve large amounts of colateral. This considerably limits the risk of liquidation of one of the accounts in the trading pool;
  • All market operations involve stop-loss orders. This reduces the drawdown of each account;
  • We also diversify DeFi platforms and blockchains to limit the external risks associated with the crypto-asset industry.

Risk management is FoxxTrading’s top priority. It is factored into every decision we make, for the benefit of our customers.

Performances
What are the expected monthly returns ?

Over the past 24 months, the team of traders operating in the pool have achieved average returns well in excess of 10% per month. These returns have been reflected in our web application since August 2023. We therefore hope to be able to offer our customers returns of at least 10% per month. Please note, however, that monthly returns are not guaranteed and that past performance is no guarantee of future performance.


How performance fees work ?

Performance fees align the interests of traders with those of clients. They are calculated on the basis of the trading pool’s gross performance. FoxxTrading’s performance fee is 30%.

Deposits
How deposits work?

You can deposit funds into the trading pool at any time. Profits will be generated from the 1st day of the month following the deposit. Your first deposit must be over $1000 and additional deposits can be made from $100. No deposit fees are charged by FoxxTrading.

Withdrawals
How withdrawals work ?

You can request a withdrawal between the first and the 20th of each month. It will be paid into the wallet linked to your account on the 5th of the following month, with a 48-hour security period. If you select the maximum amount, you will withdraw all your funds. The withdrawal amount will then include the performance of the current trading cycle. The minimum withdrawal amount is $100.


Why aren't withdrawals instantaneous ?

Every time you deposit funds into the decentralized trading pool, these funds are committed to the trading strategies for cycles of a full month, between the first and last day of the month. This monthly-cycle strategy optimizes pool management and maximizes profits.

Smart-contracts are therefore configured to move funds corresponding to withdrawals at the beginning of each month.

Affiliation
How does the affiliate program work ?

As a FoxxTrading customer, you can participate in the affiliate program by recommending our services. To refer a new customer, share your affiliate link with them. You’ll then earn monthly commissions based on the gross profits of your customers and your network, up to 3 levels deep.


How are affiliate commissions paid ?

Once you reach the minimum payment of $100, your affiliate commissions are paid automatically to your wallet every 5th of the month.

Security
Are my funds safe ?

The security of our trading pool is one of our top priorities. We use the industry’s best blockchain and DeFi technologies to make our web application and trading pool as secure as possible. Here is a non-exhaustive list of the measures we take to secure FoxxTrading:

  • We do not hold any secret phrases or private keys. All wallets in the pool are managed via multi-signature wallets and protected by smarts-contracts;
  • We only use decentralized and audited services, recognized as the best in the industry and trusted by the biggest players on the market, such as Coinbase, Uniswap, Polygon, 1inch or AAVE;
  • Our backoffice does not carry out any transactions on the blockchain. The development tools and APIs we use only work in « read-only » mode to obtain « on-chain » data;
  • We use a Treasurer and Keeper system to secure our trading pool. The trading team can operate on the various trading accounts but never have access to the funds.

Finally, we regularly implement new security tools and processes to constantly improve the robustness of our backoffice and trading pool.